Mobile Expert – Precision Repairs. Expert Solutions
Website: https://mobileexpert.online
At Mobile Expert, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website or services. By using https://mobileexpert.online, you consent to the practices described herein.
1. Information We Collect
We collect the following types of information to deliver and improve our services:
a) Personal Information
Information you voluntarily provide through forms, service bookings, or communication channels, such as:
- Full Name
- Email Address
- Phone Number
- Device Information
- Billing or Shipping Address (if applicable)
b) Technical & Usage Data
Collected automatically through cookies and tracking technologies:
- IP Address
- Browser Type
- Device Type and Operating System
- Pages Visited and Time Spent
- Referring Website URLs
c) Service-Related Data
If you engage our repair services, we may collect:
- Device make/model
- IMEI/serial number (for diagnostic purposes only)
- Description of the issue
- Service history and feedback
2. How We Use Your Information
We use the collected data for the following legitimate business purposes:
- To provide and manage repair services
- To respond to inquiries or support requests
- To process orders, confirmations, and service updates
- To personalize user experience and improve website functionality
- To send service-related emails, promotions, and newsletters (with your consent)
- For legal compliance, internal reporting, and fraud prevention
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies, which are small text files placed on your device to improve site functionality and enhance user experience. Cookies help us:
- Understand user behavior
- Track service performance
- Remember preferences
- Offer location-based content
You may control or disable cookies through your browser settings. However, disabling cookies may affect site functionality.
4. Data Sharing and Disclosure
We may share your personal information only under the following circumstances:
- With trusted third-party service providers (e.g., payment gateways, hosting partners) strictly for operational support
- In response to legal obligations or court orders
- To protect the rights, safety, and property of Mobile Expert and its users
- In connection with a merger, acquisition, or company asset transfer (with user notice)
All third-party partners are contractually bound to handle your data securely and in compliance with applicable privacy laws.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, accounting, and reporting obligations.
Upon request, we will delete or anonymize personal data, unless we are legally required to retain it.
6. Data Security
We implement a combination of technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, or misuse. These measures include:
- Secure SSL encryption
- Firewalled servers
- Access controls for internal systems
- Staff confidentiality agreements and limited access policies
However, no method of transmission over the Internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location and jurisdiction, you may have the following rights regarding your personal data:
- Right to access and review your information
- Right to rectify inaccurate data
- Right to request data deletion (where applicable)
- Right to withdraw consent at any time
- Right to object to data processing or request data portability
To exercise any of the above rights, please contact us at:
📧 [email protected]
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal data from minors. If we become aware that personal information has been collected from a child without verifiable parental consent, we will take immediate steps to delete it.
9. Third-Party Links
Our site may contain links to external websites or services that are not operated by us. We are not responsible for the content, policies, or practices of third-party sites. Please review their privacy policies before providing any personal information.
10. Changes to This Policy
We reserve the right to amend or update this Privacy Policy at any time to reflect legal, operational, or technological changes. All updates will be posted on this page with a revised “Effective Date.” Continued use of the site after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, requests, or concerns related to this Privacy Policy or the handling of your personal data, please reach out to us:
Mobile Expert
📧 Email: [email protected]
🌐 Website: https://mobileexpert.online
Thank you for trusting Mobile Expert – Precision Repairs. Expert Solutions. We are committed to safeguarding your privacy while delivering quality service with professionalism and care.